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IT Support services that help transform your IT function to underpin current business objectives and future aspirations
IT Support Solutions in London & Hertfordshire

IT Support Options

The premium service provides business owners or responsible officers’ complete peace of mind, in the knowledge that at a fixed price, all IT services are being proactively managed and if an issue should arise, people who care will be on hand with the expertise to ensure the issue is resolved with minimum disruption to business operation. 
Service Cloud Secure Standard Premium
Unlimited Remote Support X Y Y
Unlimited On Site Support X X Y
Unlimited Systed Administration X Y Y
UK HelpDesk Y Y Y
Guaranteed Service Levels Y Y Y
Proactive Systems Monitoring Y Y Y
Monitored Anti-Virus inc Licenses Y Y Y
Monitored OpenDNS Network Security inc Licenses (optional) (optional) (optional)
Backup Monitoring Y Y Y
Windows Patch Management Y Y Y
Web Backup (optional) (optional) (optional)
Business Continuity Services (optional) (optional) (optional)
Personal Device Support X Y Y
Supplier Management - Your staff just call us for any fault X Y Y
Procurement Services Y Y Y
Warranty Management Y Y Y
Remote Support Agent Application Y Y Y
Software/Application Deployment ToolSet Y Y Y
Audit Database Y Y Y
Monthly Satisfaction Reports X Y Y
Quarterly System Health Reports Y Y Y
Annual Client Reviews Y Y Y
Fully tailored to meet your businesses needs Y Y Y
 

All options can be tailored to meet your business needs, we at TechSolvers understand the need for flexible managed service options.