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IT Support services that help transform your IT function to underpin current business objectives and future aspirations

AVG Partner Solution

AVG’s is a global provider of digital security and IT management solutions including protection (Anti-Virus), performance, privacy and managed services for businesses across multiple device types, including mobiles and operating system platforms.

Our Technical Director, Phil Long, is an active member of the AVG Partner Advisory Council. This partnership allows Phil to help steer AVG in the development of their managed service toolset, based upon the learnings TechSolvers gain from our adoption of AVG products. This is a symbiotic relationship that means that TechSolvers benefit from direct access to the AVG development teams, and AVG receive valuable feedback on their products.

The TechSolvers remote monitoring and management platform consists of:”
A single, lightweight piece of software installed once at each site. Onsite Manager performs secure, comprehensive scans of your environment to gather the up-to-date information that TechSolvers needs to manage your IT assets with unparalleled efficiency.

With Onsite Manager, we can monitor and manage anything with an IP address, including: desktops, laptops, servers, managed switches, routers, firewalls, gateways, VoIP switches and phones, printers, faxes or scanners, off-the-shelf and custom applications, environmental control devices and specialised equipment, internal and external websites, SaaS resources, virtual machines and much more.
 
Installed on equipment that can’t be directly monitored by Onsite Manager, such as roaming laptops, remote servers, home offices, or on an onsite Windows 7 PC if you don’t have a server.
A powerful, web-based, centralised dashboard that allows us to;
  • View the asset health and performance data sent by the Onsite Manager
  • Drill down to details as required
  • Perform rapid remote remediation
  • Configure advanced services
  • Keeps 3rd party applications up to date, and ends the nagging messages of updates being needed
  • Produce a range of useful reports so you’ll know exactly what’s going on in your environment and much more
All managed devices are protected using AVG’s world-class internet protection product, AVG Cloud Care.
  • Cloud managed Anti-Virus
  • Managed via a central web based dashboard
  • One click installs and remediation
  • Notifications and Alerts go straight in to the TechSolvers ticketing system

TechSolvers have established a significant partnership by consulting and implementing AVG cloud-based management platforms to our clients.