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Branding

tshirtsAs every business owner will probably tell you branding is important. Lots of reasons for that, but maybe the main reason is a good brand helps to identify you above your competition and helps to make people aware that your company is out there, providing the services that you do.

At TechSolvers we also want our clients to easily be able to spot an engineer when they are on site, and to be honest we wanted to find a way of looking professional and smart without wearing a suit. (Try crawling under desks and patching cables when wearing a suit, it doesn't do it any good).

So we asked our friends to design us a company t-shirt and car branding. The results we think are excellent and certainly help to make sure we get noticed.

In case you haven't seen us out and about in the car, click Read More to have a look;

OpenDNS Interview

opendns-msp-150OpenDNS is a company that we here at TechSolvers love. Their service is an important layer in our clients defence against the harmful side of the internet.

Why do we love it? Its simple to use, quick to setup, doesn't make protected machines slow down & most of all helps us to reduce issues at our client sites.

How? There are many pages on the internet that would explain how OpenDNS works, but as a simple answer it blocks users from being able to access the web pages we don't want them to access. Sites that spread malware, sites that try to steal your personal details & sites that control botnets. It can also block just about any web site you want, based on what you want your users to access. 

Large quantities of laptops are fun!

 

Laptops

 

New Offices

berkeley houseIt was three years ago when TechSolvers was started, at that time we were working out of a converted basement in Bushey. Since then the company has continued to grow and the basement became too small for us. So a few months ago we moved into a new office in London Colney.

What's different, well we have Windows now. But seriously the new office has been great, more space for us all to work, and we have areas dedicated for building our customers servers and other equipment.

The location works brilliantly for us, We are still in Hertfordshire and only a few minutes' drive to the M25 and M1. Also with fast trains into London from St. Albans we can get to all our clients offices whenever we need.

Why not have a look at a 3D tour of the building, just click here.

Did I mention we have Windows? After working in a basement it really makes a difference.

Malware Issues

This week we came across a virus, not an unusual occurrence, but in this case the infection was identified via IPCONFIG. It's a useful command but not one I would have expected to help with finding infections.

The client called us with a machine that was suffering from slow internet speeds. Once we identified that it was a single machine problem we knew the issue was with the PC, not the internet connection itself.

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If you're new to Techsolvers and would like to learn how to improve the quality of your IT Services, while reducing costs, then we'd like to talk to you.

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What Our Clients Say

Mr Green

"Uber helpful, no sales rubbish, just big bags of knowledge. Will use in future, will recommend in future and can't thank enough for help they have given me."

Simon Ward, Owner
www.mrgreenhomes.co.uk

Articles

World Class Customer Service

At TechSolvers it is our aim to deliver world class customer satisfaction. Nothing short of that is good enough.

To do this we need to know how we are doing, and what our clients think of us.

That's why we started using the Net Promoter® system to measure customer satisfaction. We have been using this simple system for just over 7 months now and we are thrilled with the results. They really couldn't be any better!

Read more...

Microsoft Certified Systems EngineerAcronis Software PartnerDell Registered PartnerDiskeeper CorporationMicrosoft Small Business SpecialistNetgear Powershift Partner